Instruction of in cancel order in batch, no show and check-out
PMS version: simplify version
Application scenarios: cancel order in batch, no show, check-out
The orders with same check-in time and check-out time: cancel order in batch, no show and check-out
Cancel order
1) The orders with same check-in time and check-out time: cancel order in batch
2) Hotels decide to charge extra room fee or not according to the actual condition.
PS. After multi-choose room and charge extra room fee, system will count the sum of selected room fees.
3) Payment page
4) Cancel order in batch successfully
No show
1) The orders with same check-in time and check-out time: no show in batch
2) Hotels decide to charge extra room fee or not according to the actual condition.
PS. After multi-choose room and charge extra room fee, system will count the sum of selected room fees.
3) Payment page
4) No show in batch successfully
Check-out
1) The orders with same check-in time and check-out time: check-out in batch
2) Hotels decide to charge extra room fee or not according to the actual condition.
PS. After multi-choose room and charge extra room fee, system will count the sum of selected room fees.
3) Payment page
4) Check-out in batch successfully
The orders with different check-in time and check-out time: part-selected check-out, no show and check-out.
Cancel order
The orders with same check-in time and check-out time: cancel order in batch
2) Hotels decide to charge extra room fee or not according to the actual condition.
PS. After multi-choose room and charge extra room fee, system will count the sum of selected room fees.
3) Confirm to cancel order, the relevant extra charges will account to bill
4) Cancel order in batch successfully
Check-out and no show same as procedure of cancel order
The orders with same check-out time: check-out in batch
1) The orders with same check-out time: check-out in batch
2) Hotels decide to charge extra room fee or not according to the actual condition.
PS. After multi-choose room and charge extra room fee, system will count the sum of selected room fees.
3) Payment page
4) Check-out in batch successfully
The orders with different check-out time: part-selected check-out
1) Multi-choose orders with same check-out time: check-out in batch
2) Hotels decide to charge extra room fee or not according to the actual condition.
PS. After multi-choose room and charge extra room fee, system will count the sum of selected room fees.
3) Confirm to check-out, extra charge will be accounted to bill
4) Check-out in batch successfully
5) When hotel check-out the last room, necessary to check if the whole bill balance
If the whole bill is balance, hotel can confirm to check-out (pic 1); otherwise hotel need to complete payment (pic 2).
Adding check out “if guest would like to pay the bill now” function
PMS version: simplify version and platinum version
Application scenarios: orders are not balance, Hang accounts
1) Close “order balance”
2) In all orders ‘payment page, you will see:
3) Hotel can choose the selection that guest would not like to pay the bill right now.