EPMS – XPMS (Platinum version) Room Bill Function Instruction Manual – New Order and Detail

PMS产品运营组Created at:Mar 01, 2019 18:36:18Updated at:Aug 12, 2019 21:20:57

I. New order

XPMS → Reception → New order

Select channel, agreement, payment and other basic information. New function: “Reserved to”. This function means hotel will keep the room till the time in “reserved to” (18:00 by default in system). Also hotel can change the default retention time from Configuration → Function → Retention time → Time setting. If guest has not check-in yet after retention time, “No Show” button will be coming out in the order page.

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2.    Hotel can check OWS member information (e.g. member level) through typing in reservation name and phone number.

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3.    Select date, days, room type, room number, price and breakfast.

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4.    Hotel can change the room rate as well. Click the room rate → modify the rate in drop-down window for each date.

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5.    Collect deposit (Not mandatory): after you submit the order, deposit will be accounted to room bill. Deposit will be shown in registration page.

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6.    Flash live (Ctrip): Ctrip will afford the deposit. When you put Ctrip order (flash live) into system.

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II. Order detail

1.    3 ways to check your order

A.    Now or forward

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B.    Quick Entry

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C.    Booking

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2.    Order detail: Joint room area, order kernel module area, button area.

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3.    Joint room

Joint room list, release room, set master room, batch distribution, batch check-in, print registration, add joint room, check joint room bill and so on. Also, you can check every single room by clicking the room.

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4.    Check channel order

Hotel can click the channel order number to find channel order detail.

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5.    Undistribute room

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